PRIVACY POLICY
YOUR PRIVACY IS IMPORTANT
We are totally committed to protecting the privacy of our site visitors and customers, we fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about my customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
YOUR CONSENT
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
COMMUNICATION & MARKETING
If you have made a purchase from my store I may occasionally update you on our latest products, news and special offers via e-mail. All our customers have the option to opt-out of receiving marketing communications from me and/or selected third parties. If you do not wish to continue to receive marketing from me and/or selected third parties on checkout.
COOKIES
A cookie are a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit our site, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
GOOGLE REMARKETING
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our site. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. THIRD PARTY SITES My site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHECKING YOUR DETAILS
If you wish to verify the details you have submitted to us you may do so by contacting us via thee-mail address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
CONTACTING US
We are always pleased to hear from my customers (even if it is a complaint!). we are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact customer support on support@renshawspt.com, who will be delighted to answer any questions you may have.
DATA MANAGEMENT
Data Requests:
We respect your right to control your personal information. If you would like to request access to the data we hold about you, please submit a formal data request through our designated channels using the following form: Data Request Form. Upon receiving your request, we will promptly provide you with information about the personal data we have collected and stored. Please note that processing data requests may take up to 30 days.
Data Deletion:
We understand the importance of data privacy, and you have the option to request the deletion of your personal information from our records. To initiate a data deletion request, kindly fill out the provided form or contact our designated privacy team through the following link: Data Deletion Request Form. Upon verification, we will take appropriate measures to securely and permanently delete your data, ensuring compliance with applicable data protection regulations. Please be aware that processing data deletion requests may take up to 30 days. Certain legal obligations or legitimate business interests may necessitate the retention of specific data, even if a deletion request is made.
